Agnes Kiss
Hey, I'm Agnes - a UX researcher with 8 years of experience working on more than 20 digital products, covering the different stages of the product life cycle.
With my sociology and MBA background, I can find the sweet spot between users’ needs and business goals. Years of working with clients made me realize how beneficial it is to show and share my passion for research. So in the past 4 years, I have shifted my focus to leading and mentoring UX teams and educating novice researchers.
We had 2 months to completely rethink and redesign Bebino, an online baby diary web application. By interviewing and testing with mothers we could get rid of useless features and create an app for real life.
WIZZ Air website is used by millions for booking flight tickets. We tested the new design with real users for a seamless flight search and booking flow before the website released. By identifying and solving the usability problems the conversion rate raised by 20%.
StyleLike was a 2 month long MVP experiment. The goal was to design an influencer marketing platform that simplifies brands collaboration with fashion influencers. Interviewing influencers helped us to discover their word and create a valuable solution for their needs.
Foosio is a fantasy football web and mobile application. By understanding the users’ mental model we simplified the journey, reduced the cognitive overload and let them to focus on the game.
User interviews Stakeholder interviews Ethnography Competitive Analysis Google Analytics Surveying
Personas Jobs to be done Customer journey Experience map Emphaty map Affinity diagrams UX strategy
Usability testing Card Sorting, Tree testing Information Architecture Rapid prototyping A/B testing
Ideation and co-creation workshops Collaborate with cross-functional teams and stakeholders Human-centered design practices
Leading UX research and design teams Educate and mentor aspiring UX Researchers
E-mail: kissagnes@gmail.com Phone: +64 210 300 357 LinkedIn